Shipping and Return Information: Medical Psychedelics Products

Shipping Information:

Where do you ship?

We currently ship our medical psychedelics products to customers located within the legal jurisdictions where their use is permitted. Please ensure that you review and comply with the laws and regulations in your area before placing an order.

How long does it take for orders to be shipped?

Once your order has been processed and payment is confirmed, we strive to ship it out within [x] business days. The actual delivery time may vary depending on your location and the shipping method chosen during checkout.

How are orders shipped?

We use discreet packaging to ensure the confidentiality and safe delivery of our products. All orders are packaged securely and without any identifying information on the outside.

Do you provide tracking information?

Yes, we provide tracking information for all shipped orders, so you can easily monitor the status of your delivery. You will receive an email with a tracking number as soon as your order is dispatched.

Is shipping discreet?

Absolutely. We understand the sensitive nature of our products and value your privacy. All orders are shipped in discreet and unmarked packaging, without any indication of the contents inside.

Return and Refund Policy:

Can I return my purchase?

Due to the nature of medical psychedelics products, we cannot accept returns or exchanges once an order has been shipped and received. This policy is in place to ensure the integrity and safety of our products, as well as to comply with legal regulations.

What if I receive a damaged or defective product?

In the unlikely event that you receive a damaged or defective product, please contact our customer support team within [x] days of receiving your order. We may require photo evidence of the issue for investigation purposes. We will work with you to find a suitable solution, which may include a replacement or refund.

What if my order gets confiscated by customs?

While it is rare for orders to be confiscated by customs, we cannot be held responsible for any customs-related issues or actions taken by authorities. It is your responsibility to ensure that you are abiding by the laws and regulations in your area. In the event that your order is confiscated, we are unable to offer a refund or replacement.

What if I have concerns or questions about my order?

If you have any concerns, questions, or issues related to your order, please don’t hesitate to contact our customer support team. We are here to assist you and will do our best to address any inquiries or resolve any problems that may arise.

Please note that this shipping and return information is subject to change, and it is advisable to review the most up-to-date information on our website or contact our customer support team for any specific queries regarding your order.